Before visiting your local Pick-up and order point, be sure to bring valid ID and your order confirmation email. Once you arrive at the Pick-up and order point, make your way to the kiosk. From there, follow the simple onscreen instructions. Our IKEA co-workers will then help you retrieve your order. After that, you’re on your way home to enjoy your purchase.
The flat rate fee covers the charge to deliver your purchase to the Pick-up and order point, and applies to all orders regardless of size. More importantly, it can help you save. Ship as little as a single sofa or as much as an entire kitchen all for just $20.